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The Singapore Civil Defence Force (SCDF) has responded to a Facebook post where the user who went by the name Pam Kaur complained about a 995 responder who hung up on her because of Kaur's tone when she called to report an accident. In her Facebook post oCaller made snide remarks towards paramedic, says SCDF on Facebook user who said they hung up on her
The Singapore Civil Defence Force (SCDF) has responded to a Facebook post where the user who went by the name Pam Kaur complained about a 995 responder who hung up on her because of Kaur's tone when she called to report an accident. In her Facebook post on May 8, Kaur said the responder stank of «incompetence», a «lack of urgency» as well as of «stupidity» after she had called Kaur again, asking her to repeat the lamp post number which she provided earlier. In a Facebook post today (May 14), the SCDF said that the caller had provided the wrong location that the accident took place along the Pan-Island Expressway (PIE) when it was actually along the Central Expressway (CTE). Because of the wrong information provided, the SCDF ambulance that was dispatched could not locate the accident along the PIE, said SCDF. Read more