'Don't shout at us please': Chicken rice boss responds to customer demanding staff be sacked over missing chilli sauce
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What is chicken rice without chilli sauce? Enough to send one customer spiralling into a rage, after discovering that his delivery order was missing the all-important chilli sauce packets. According to the aggrieved chicken rice stall boss, the customer all'Don't shout at us please': Chicken rice boss responds to customer demanding staff be sacked over missing chilli sauce
What is chicken rice without chilli sauce? Enough to send one customer spiralling into a rage, after discovering that his delivery order was missing the all-important chilli sauce packets. According to the aggrieved chicken rice stall boss, the customer allegedly raised his voice and demanded for the offending staff to be sacked. Daniel Tan, owner of Halal chicken rice chain OK Chicken Rice with several outlets across Singapore, shared about the heated exchange with a customer in Yishun which took place on Friday (Jan 20). Tan, 43, wrote in the post: «Sorry guys, we make mistakes from time to time and we know how important chilli is to a chicken rice customer. »Please however don't raise your voice, make unreasonable demands, let us make it up to you properly and don't shout at us please." Based on the screenshot of his response to the customer, Tan, who was not at the outlet at the time, apologised and offered several options to compensate the customer for the oversight. Tan added that he could not, however, deliver the packets of chilli sauce as the business does not employ delivery personnel. Read more