Define 'detachable': Customer and furniture store clash over sofa bed's cover
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How do you define «detachable»? A furniture store said that the cover of its sofa bed is detachable, but a customer discovered that removing the cover required the sofa bed to be unscrewed. Stomp contributor Fran said the salesman did not mentioDefine 'detachable': Customer and furniture store clash over sofa bed's cover
How do you define «detachable»? A furniture store said that the cover of its sofa bed is detachable, but a customer discovered that removing the cover required the sofa bed to be unscrewed. Stomp contributor Fran said the salesman did not mention the unscrewing when she and her husband bought the sofa bed on Dec 6, 2020. PHOTO: StompShe recounted: «I bought a Lottie Sofa Bed from Star Living and was advised by the salesperson that we can top up $299 to get another set of fabric cover so that we could wash the sofa covers and get a refreshed look yearly. »Just when we wanted to change the covers, we realised it was impossible to remove two of the four pieces of fabric without unscrewing the sofa bed. Read more