A police officer from Toledo and three off‑duty national police officers described a tense rescue operation at a railway disaster site. They reported that dozens of passengers were trapped inside a wrecked carriage after the crash. One of the rescuers said they managed to extract a single survivor from the compartment. The team worked under difficult conditions, navigating debris and unstable structures. Their account highlighted the emotional strain of pulling a person to safety. The incident has prompted an official investigation into the causes of the accident.