Safaricom trains 6,000 staff in AI as it pivots toward a technology‑focused business
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Safaricom has provided AI and machine learning training to more than 6,000 of its employees. This initiative is part of the People and AI Capability Excellence programme. The company is pivoting toward a technology-focused business model. The goal is to automate various tasks while keeping current staff employed.
Safaricom has equipped over 6,000 employees with AI and machine‑learning skills under its People and AI Capability Excellence programme, aiming to automate tasks while retaining staff.