Safaricom’s 2026 Report Details Role in Kenya’s Digital Service Integration

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Safaricom released a Sustainable Business Report regarding its role in Kenya's digital services. The company hosts e-Citizen services and emergency dispatch platforms. It also provides M-PESA payment links and health data exchange. The report mentions that there are limits to the company's influence over public processes.

Safaricom’s Sustainable Business Report outlines its hosting of e‑Citizen services, M‑PESA payment links, health data exchange and emergency dispatch platforms, while noting limits to its influence over public processes.

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