Black Friday 2026: Expert advice for consumers and retailers

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A report on online retail in South Africa for 2026 predicts a 22.5% annual growth rate. Experts suggest the market has significant potential for expansion. However, retailers must overcome specific obstacles to succeed. These include addressing payment concerns and delivery charges. Solving these issues is necessary to attract first-time buyers and maintain customer relationships.

The Online Retail in South Africa 2026 report highlights the potential for significant growth in the country’s online retail market, forecasting a 22.5% annual increase, but emphasises the need for retailers to address barriers like delivery charges and payment concerns to attract first-time shoppers and ensure lasting customer relationships.

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