Nearly 1.8 million SAPS 10111 calls abandoned in 2025/26
Full story
South Africa's SAPS 10111 emergency line saw nearly 1.8 million abandoned calls during the 2025/26 period. The police service attributed these failures to severe staff shortages. They also cited long queues and technology problems as reasons for the abandoned calls.
Nearly 1.8 million calls to South Africa’s SAPS 10111 emergency line were abandoned in 2025/26, with the police service blaming severe staff shortages, long queues and technology problems.