Malaysia's national mental health crisis line has logged 267,873 calls for counselling and intervention since the Covid-19 pandemic began. The service, known as HEAL 15555, offers free support to callers across the country. Officials speaking in Ipoh on September 28 said the line has stepped in on 518 behavioural crisis cases to date. The caseload gives a sense of how far demand for mental health help has climbed since lockdowns strained households and jobs. Counsellors fielding the calls assess each situation and can escalate the most urgent ones to hospitals or emergency services. Health authorities have pushed the number in public campaigns as a confidential first stop for anyone in distress. Advocates welcome the response rate but continue to press for more trained staff and longer operating hours.