Dona Wilkie, a Toyota owner in British Columbia, is in a standoff with the automaker over a repair bill of roughly 13,000 dollars. The trouble surfaced right after a road trip, when the transmission gave out on her vehicle. She says she contacted her dealership as soon as she got home, and what she learned left her shaken. The estimate to fix the failed transmission landed near 13,000 dollars, an amount she refuses to swallow. Her position is that the failure should not be billed to the customer, and she has taken the fight to the company. Disputes like this usually hinge on whether the repair falls under warranty or points to a deeper defect. Until the two sides find middle ground, Wilkie is left choosing between an expensive repair and a long fight.