European Union lawmakers approved new passenger-rights rules on Tuesday, 20 October 2026. The amendments update the procedures that apply to air travel within the bloc. A key change concerns tickets bought through intermediaries, allowing eligible passengers to obtain a full refund. The rules are intended to simplify both reimbursement claims and requests for compensation. They seek to give travelers a clearer route to recovering money when the sale was made through a third party rather than the airline itself. The announcement did not specify the eligibility tests, deadlines or amount of time allowed for a claim. It also left unclear how airlines and travel agents would be required to handle refund requests.