‘We are unable to accommodate you’: UK retailer Flannels reluctant to apply Irish vouchers law
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A customer named Audrey encountered issues with the retailer Flannels regarding Irish vouchers. Consumer protection laws require gift cards to have a five-year expiry term. However, the company owned by Fraser Group was reluctant to apply this legislation in this case.
Consumer protection legislation stipulates a five-year expiry term for gift cards but the Fraser Group company saw things differently when it came to reader Audrey