'I am deeply sorry': MoneySmart CEO apologises after data breach; affected customers speak out
MoneySmart CEO Vinod Nair apologized after a data breach affected customers in Singapore and Hong Kong. An unauthorized third party accessed the internal IT systems of the financial platform and copied personal data. The company discovered the incident on October 29 and notified affected users via email on November 3. Two unnamed users reported that their names, email addresses, and mobile numbers were compromised.
MoneySmart chief executive officer Vinod Nair has apologised following a data breach that affected some customers in Singapore and Hong Kong, after an unauthorised third party accessed the financial platform's internal IT systems and copied personal data.Affected users received emails from MoneySmart on Nov 3, informing them that an unauthorised third party had accessed internal IT systems, resulting in personal data being copied.The company said it discovered the incident on Oct 29.Two AsiaOne readers, a man and a woman who declined to be named, said their names, email addresses and mobile numbers were compromised in the breach."I was concerned when I learned about the breach, especially because personal information can be used in targeted scams," said the man."Data breaches are a known risk, but it is still worrying when it affects you personally."While neither reader reported any financial losses, the male reader said he is now taking extra steps to be careful with messages and calls, verifying requests through official channels and monitoring his bank transactions for suspicious activity.