British Gas owes me £1,264 credit, but is taking 18 months to return it: SALLY SORTS IT
Full story
A customer is attempting to recover a credit of £1,264. The money originally belonged to Rebel Energy before that supplier closed. The balance was transferred to British Gas. The process of trying to get the funds back has lasted nearly 18 months.
I have been trying to recover the credit I had with Rebel Energy for nearly 18 months, after the supplier closed. My balance of £1,264 was transferred to British Gas.