John Lewis defends under-fire Christmas advert and insists campaign conveys the 'true spirit of Christmas' after critics accused it of 'pandering to spoiled kids'
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John Lewis is defending a festive advertisement for a department store. Critics have called the campaign one of the worst in recent years. Some accuse the ad of pandering to spoiled children. The commercial stars Dame Kristin Scott Thomas as a grandmother who has difficulty connecting with her grandchildren. Lewis insists the campaign conveys the true spirit of Christmas.
The department store's latest festive offering, starring Dame Kristin Scott Thomas as a grandmother who struggles to connect with her grandchildren, has been branded one of its worst in recent years.