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She paid the price for convenience and comfort - but she wasn't expecting that amount to be doubled. A passenger claims she travelled from a hotel at Novena to Changi Airport Terminal 3 by taxi, but covered double the distance and paid twice the amount for h'Disappointed': Passenger accuses cabby of taking longer route and charging double for ride to Changi Airport
She paid the price for convenience and comfort - but she wasn't expecting that amount to be doubled. A passenger claims she travelled from a hotel at Novena to Changi Airport Terminal 3 by taxi, but covered double the distance and paid twice the amount for her ride, according to her post on Facebook on Friday (July 26). The passenger, Ennie Huynh, said she took a ComfortDelGro cab on Thursday morning, headed for the airport. «I checked with the hotel, the journey is around 17.6km (via PIE) or 21.6km (via ECP),» she wrote. However, the cab she boarded drove her 39.2km over a 40-minute drive. A quick search on Google Maps shows that the trip should indeed be around 20km depending on the route, taking about 20 minutes. «He charged me $37.75, almost double the time and amount that my other family member who took the same journey [paid],» Huynh said, also later adding in comments that her group had a total of eight people and had to hire two taxis to ferry them all. A photograph of the receipt shows that the meter fare was $34.75, while the booking fee was $2.30 and the platform fee was $0.70. Read more