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A «network issue» left close to 100 guests at Marina Bay Sands (MBS) unable to check-in on Monday (Nov 3), with some reportedly waiting for up to eight hours. According to Shin Min Daily News, a reader had informed the publication that the hoMBS says systems restored after 'network issue' caused check-in delays of up to 8 hours
A «network issue» left close to 100 guests at Marina Bay Sands (MBS) unable to check-in on Monday (Nov 3), with some reportedly waiting for up to eight hours. According to Shin Min Daily News, a reader had informed the publication that the hotel's computer system had crashed, resulting in slow check-in procedures and long queues of guests. At 5pm, there were six counters near Tower 1, where close to a hundred guests were waiting in line, reported Shin Min. Several hotel staff members were seen assisting frustrated guests while addressing their queries.When reporters from 8world arrived at around 8pm, there were still long queues at the counter and travellers filled the lobby seats as they waited to check-in. Staff had resumed using the computer system to process check-ins and the hotel also provided water to guests, reported 8world. Responding to AsiaOne's queries on Tuesday, an MBS spokesperson said that a network issue which occurred on Monday morning had affected a number of computer systems including hotel check-ins and loyalty redemptions. Read more











