All employees can ask for FWA from Dec 1: One working mum at McDonald's shares how she cares for family, upskills under flexi arrangement
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Not many people love their jobs, but Rumiyati Razali is one of the rare few who do. And a major reason why the frontline crew member with McDonald's is passionate about her job has to do with her flexible work arrangements (FWAs) with her employer. The 50All employees can ask for FWA from Dec 1: One working mum at McDonald's shares how she cares for family, upskills under flexi arrangement
Not many people love their jobs, but Rumiyati Razali is one of the rare few who do. And a major reason why the frontline crew member with McDonald's is passionate about her job has to do with her flexible work arrangements (FWAs) with her employer. The 50-year-old mother's working hours are determined on a flexi-shift basis, which means she can request to be rostered at certain times and days based on her availability. As a guest experience leader at the McDonald's outlet in Bukit Batok West, Rumiyati's role involves customer service — from assisting people with using the self-ordering kiosks to handling complaints. Speaking to AsiaOne during a company visit to the McDonald's Ridout Tea Garden outlet in Queensway on Monday (April 15), Rumiyati said the flexi-shift arrangements has allowed her to care for her 7-year-old daughter and elderly parents while making time to further her education. She recently completed a 10-month SkillsFuture-certified diploma in retail while continuing to work full-time. Read more