HairFun salon chain, previously known as Scissor & Comb, under investigation for sales tactics
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SINGAPORE — A hair salon chain with three outlets is being investigated for suspected unfair trade practices, said the Competition and Consumer Commission of Singapore (CCCS). The statutory board made unannounced visits to the branches of HairFun salon loHairFun salon chain, previously known as Scissor & Comb, under investigation for sales tactics
SINGAPORE — A hair salon chain with three outlets is being investigated for suspected unfair trade practices, said the Competition and Consumer Commission of Singapore (CCCS). The statutory board made unannounced visits to the branches of HairFun salon located at Ang Mo Kio, Toa Payoh and Tampines on Oct 2. From Dec 1, 2022, to April 22, 34 complaints concerning sales tactics of the outlets were lodged with the Consumers Association of Singapore (Case), said Case president Melvin Yong in a Facebook post on Oct 2. They include practices such as exploiting elderly customers, charging higher prices without prior agreement and the concealing of payment amounts during Nets transactions, said the CCCS and Case in a joint statement on the same day. Case had invited the chain's operator to sign a voluntary compliance agreement to cease unfair trade practices and refund affected customers, but did not receive a response. The matter was subsequently referred to CCCS. Read more