'He gave me a dressing-down because I was sold out': $2 chicken rice promo met with ugliness
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All hawker Michael Poh wanted to do was show his appreciation for his customers. On Sept 1, the 44-year-old sold his chicken rice at $2. He had planned to offer the special promotion over three days. But what he encountered at his stall at 206 Toa Payoh Nor'He gave me a dressing-down because I was sold out': $2 chicken rice promo met with ugliness
All hawker Michael Poh wanted to do was show his appreciation for his customers. On Sept 1, the 44-year-old sold his chicken rice at $2. He had planned to offer the special promotion over three days. But what he encountered at his stall at 206 Toa Payoh North forced him to tweak his Customer Appreciation Day promotion in order to manage the crowd. Poh was hoping to extend the promotion to his regular customers but most of them were put off by the snaking queue of unfamiliar faces. «It was extremely packed but there was not much of my target audience. I did not recognise 80 per cent of the people in line,» said Poh, who runs Poh Kee Chicken Rice with his wife and elderly father. «Many of my regulars said they would return after the promotion was over as the queue was too long and they did not want to 'take advantage' of me.» Read more