Diner upset by 'absurd' 50-cent charge to replace cup of ice at Pioneer coffee shop
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You might want to hold your cup tightly when you order a cold beverage from a coffee shop drinks stall. Drop or spill it and you might have to pay extra to get another cup. But is it fair for coffee shops to impose a charge for replacing spilled ice? ADiner upset by 'absurd' 50-cent charge to replace cup of ice at Pioneer coffee shop
You might want to hold your cup tightly when you order a cold beverage from a coffee shop drinks stall. Drop or spill it and you might have to pay extra to get another cup. But is it fair for coffee shops to impose a charge for replacing spilled ice? A diner who feels it's not took to Facebook to share her encounter with a drinks stall employee at a coffee shop near Pioneer MRT station, which is an outlet of the Kimly chain. In a post on Facebook group Complaint Singapore on Tuesday (May 14), user Mandy Lim wrote that her friend had bought two canned drinks from the stall for $1.90 each. Lim's friend accidentally knocked over one of the cups filled with ice. This allegedly led to him being «viciously scolded» by an employee, who asked if he was aware of a sign which stated that there is a 50-cent charge to replace the ice. According to a photo posted by Lim, the handwritten sign in Chinese read: «If you spill the ice and want another cup of ice, we will charge you 50 cents.» Read more