Trust in general insurers and insurance intermediaries drops: Study
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SINGAPORE — The level of trust Singapore consumers have in general insurers and their intermediaries like brokers and advisers slipped in 2024, compared with the previous year, a study has found. The 2024 insurance trust indicator study, commissioned byTrust in general insurers and insurance intermediaries drops: Study
SINGAPORE — The level of trust Singapore consumers have in general insurers and their intermediaries like brokers and advisers slipped in 2024, compared with the previous year, a study has found. The 2024 insurance trust indicator study, commissioned by the local insurance sector to help improve confidence and practices, found that consumers' trust in general insurers dipped to 73 from a score of 75 in 2023. Consumers' trust in general insurance intermediaries fell further — to 62 points in 2024 from 68 a year earlier. However, consumers' trust in life insurers edged up to 70 points in 2024 from 68 in 2023.