Jetstar Asia ceasing operations: Passengers scramble to seek refunds, travel plans up in limbo
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The travel plans of some Jetstar Asia passengers are now up in limbo after the budget carrier announced on Wednesday (June 11) morning it is winding up operations.Among them are university undergraduate Tan and her friends. They had booked round-trip ticJetstar Asia ceasing operations: Passengers scramble to seek refunds, travel plans up in limbo
The travel plans of some Jetstar Asia passengers are now up in limbo after the budget carrier announced on Wednesday (June 11) morning it is winding up operations.Among them are university undergraduate Tan and her friends. They had booked round-trip tickets to Bali just days before, but now find themselves in an awkward predicament.Their flight from Singapore to Bali departs on July 31st — Jetstar Asia's last day of operations — and they had booked their return flight home to be on Aug 3.The unexpected news has frustrated 23-year-old Tan, who did not wish to give her full name. She told AsiaOne that they are hoping to proceed with their original flight to Bali but are unsure of how to obtain a refund for their Aug 3 flight, especially since they had purchased tickets through travel provider, Trip.com.«I don't know if Jetstar Asia will refund us for both flights or if they can refund just the returning flight,» she explained.«Our itinerary will be affected by what happens to our return flight as we might have to rebook for a different timing or even worse, a different day.» Read more
