SINGAPORE – For Carla Castle, 29, a public servant, the City Direct bus journey from her home in Jalan Kayu to her workplace in Bugis takes about an hour.Previously, she relied on the MRT, a trip that could take between 1hr 20min and 1hr 45min.At a focus group discussion held by the Land Transport Authority (LTA) on Jan 23, she suggested running City Direct bus services – which ply express routes between housing estates and the city – more frequently, and extending Travel Smart incentives for train commuters into the evening peak.“That would incentivise people to travel at different times... I think that’s a good way to disperse the crowds,” she said.The Travel Smart Journeys programme is aimed at encouraging passengers to avoid the busier segments of the MRT network in north-eastern Singapore during the morning peak. By doing so, they can earn rebates worth up to 80 per cent of the journey fare.Castle said including the evening peak in the scheme would spread the office crowd over a few hours, adding: “It seems like that’s one of the more immediate solutions [to crowding on the MRT] that could be implemented.” Read more