IMDA investigating Singtel network issues in March: Josephine Teo
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The Infocomm Media Development Authority (IMDA) is investigating a series of network issues that plagued Singtel over a three-day period between March 16 and 18, said Minister for Digital Development and Information Josephine Teo in Parliament on Tuesday (AprIMDA investigating Singtel network issues in March: Josephine Teo
The Infocomm Media Development Authority (IMDA) is investigating a series of network issues that plagued Singtel over a three-day period between March 16 and 18, said Minister for Digital Development and Information Josephine Teo in Parliament on Tuesday (April 7).Teo was responding to questions from several MPs who asked about the telco's network resilience, system robustness and redundancy, after more than 600,000 of the telco's customers were reportedly affected by the incidents.Singtel Singapore chief executive Ng Tian Chong had earlier apologised for the incidents, acknowledging that «this should not have happened».It also announced a «goodwill rebate» to affected customers on their upcoming bill.Referring to the Telecoms Act, the minister assured MPs that all incidents of service disruptions are taken «seriously» by both the Ministry of Digital Development and Information (MDDI) and IMDA. Read more
