Upset that he was penalised for a mistake he claimed he did not commit, a Foodpanda delivery rider has taken the battle to his customer.The rider, who identified himself as Sam, filed a police report after a customer allegedly cancelled an order he completed, he told AsiaOne on Thursday (June 25).According to the police report seen by AsiaOne, Sam received the customer's order on Tuesday at around 11.45am.The 39-year-old claimed he left the order at the designated drop-off point at the customer's office located within the Marina Bay financial district. Completing the order just after noon, Sam was on his way to get a separate order done when he received a notification from Foodpanda requesting compliance.This refers to Foodpanda's rider compliance rule, which deters riders against a range of negative behaviour such as missing items in delivery, taking long breaks or incorrectly marking orders as complete.Sam, who has been doing deliveries since 2020, immediately submitted an investigation request to Foodpanda, claiming that it was «very unlikely» that he delivered the wrong order. Read more