ComfortDelGro, Singapore's largest taxi operator, will be implementing a new cancellation and waiting fee policy for customers who book taxis through the CDG Zig app.In a Facebook post on Wednesday (July 16), ComfortDelGro said that the new policy will kick in on July 31, but that there will be a risk-free «waiver period» so that both passengers and drivers have time to familiarise themselves with the changes before they are fully enforced.During the waiver period, customers will not be charged even if fee conditions are met. Cancellation fees will only apply from Sept 1 and waiting fees will apply from Oct 15. Customers will have four free cancellations per month according to the new cancellation policy, which are only applicable to situations when the taxi has not arrived at their pickup point. Beyond the four allowances, each subsequent cancellation will cost $4.Drivers who cancel rides will also face penalties «to ensure that both parties are treated fairly», according to ComfortDelGro on their website. They didn't specify the exact penalties. Read more