Agoda makes changes to problematic features on website, app after concerns raised by Singapore competition watchdog
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Travel platform Agoda has modified certain design features on its website and app after the Competition and Consumer Commission of Singapore (CCCS) raised issues with them.The platform's accommodation search and booking features may have misled customers, saiAgoda makes changes to problematic features on website, app after concerns raised by Singapore competition watchdog
Travel platform Agoda has modified certain design features on its website and app after the Competition and Consumer Commission of Singapore (CCCS) raised issues with them.The platform's accommodation search and booking features may have misled customers, said the competition watchdog.CCCS also listed five such issues and the actions taken by Agoda to rectify them in its news release on Monday (June 16).Firstly, Agoda's «Best Match» search results were presented in a way that suggested they were based solely on the search criteria such as the travel dates or guest ratings.In reality, these results also take into account the platform's potential earnings. Read more