Maid agency ordered to compensate $1,600 to bedridden woman after overstating helper's Mandarin skills
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SINGAPORE — A maid agency has been ordered by the court to compensate a bedridden elderly woman $1,558 after it was found to have misrepresented the ability of one of its foreign domestic workers to speak Mandarin when the helper could not do so.A tribunalMaid agency ordered to compensate $1,600 to bedridden woman after overstating helper's Mandarin skills
SINGAPORE — A maid agency has been ordered by the court to compensate a bedridden elderly woman $1,558 after it was found to have misrepresented the ability of one of its foreign domestic workers to speak Mandarin when the helper could not do so.A tribunal magistrate ruled after a Small Claims Tribunals (SCT) hearing that the agency’s actions amounted to an unfair practice under the Consumer Protection (Fair Trading) Act.The identities of the woman, the maid agency and its representative were redacted in the written grounds of decision issued on June 9. The agency was described as “a migrant domestic worker (MDW) employment agency with several branches across (Singapore)”.In the decision, tribunal magistrate Leon Abraham Tan found that the agency’s description of the maid’s language abilities was so inaccurate that the elderly woman was effectively unable to communicate with the person hired to care for her.The woman, bedridden due to a stroke and Parkinson’s disease, speaks mostly Mandarin and understands little English. She needed a maid who could communicate with her. Read more














