Don Don Donki apologises after customer finds cockroach in sushi bought from Orchard Central outlet
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A customer was left feeling uneasy after allegedly finding a cockroach in sushi bought from Don Don Donki's Orchard Central outlet.Sharing the incident on social media on Thursday (Aug 6), the customer said she felt nauseous after noticing it.A photo accompanDon Don Donki apologises after customer finds cockroach in sushi bought from Orchard Central outlet
A customer was left feeling uneasy after allegedly finding a cockroach in sushi bought from Don Don Donki's Orchard Central outlet.Sharing the incident on social media on Thursday (Aug 6), the customer said she felt nauseous after noticing it.A photo accompanying the post also shows what appears to be a baby cockroach in the sushi.In a screenshot of a response from Don Don Donki shared by the customer, the chain apologised for the incident and said a detailed investigation with its professional pest control supplier was ongoing.Immediate inspection and thorough cleaning of equipment in the food preparation area, including deep cleaning of relevant sushi-making equipment, were conducted, the firm said.«Furthermore, we have enhanced our inspection procedures before food preparation and reminded the team to be more vigilant when preparing food,» the message read. As an apology, the chain offered the customer a full refund for the meal and a $50 voucher, which could be collected from its Orchard Central outlet by contacting the duty manager. Read more














