'No choice but to bear with it': Complaints about lines appearing on phone screen double, says Case
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Ace Chew discovered about five green lines on the screen of his Samsung Note 20 Ultra early this year, around three years after he purchased it. The 24-year-old student told AsiaOne that while the lines did not affect him while texting, they did prove bother'No choice but to bear with it': Complaints about lines appearing on phone screen double, says Case
Ace Chew discovered about five green lines on the screen of his Samsung Note 20 Ultra early this year, around three years after he purchased it. The 24-year-old student told AsiaOne that while the lines did not affect him while texting, they did prove bothersome while watching videos on his phone. «I had no choice but to bear with it,» said Chew, explaining that he did not have money to get his screen repaired or replaced at the time. He added that he knew others, all Samsung users, who faced similar issues with their mobile phones. Despite this experience, Chew has recently switched to a newer Samsung model, the Samsung S24+. This is because he is already accustomed to Samsung's user interface and wishes to «stick to what he knows», he said. Complaints have more than doubled: Case Chew is not alone in his experience - complaints of coloured lines appearing on mobile phone screens have increased by over two times according to statistics from the Consumer Association of Singapore (Case). As of Nov 14, the consumer watchdog has received 31 complaints, compared to 14 similar complaints in 2023 and four in 2022. Read more
