Courts, Prism+ rapped over unsolicited items in online carts, fake stock indicators
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The Competition Commission of Singapore (CCS) has taken Courts and Prism+ to task over unfair practices. In a media release on Monday (Dec 8), the consumer watchdog said that the two retailers of consumer electronics and home appliances have used websitCourts, Prism+ rapped over unsolicited items in online carts, fake stock indicators
The Competition Commission of Singapore (CCS) has taken Courts and Prism+ to task over unfair practices. In a media release on Monday (Dec 8), the consumer watchdog said that the two retailers of consumer electronics and home appliances have used website design features that mislead consumers. «Courts automatically added unsolicited items into consumers' shopping carts, while Prism+ used fake countdown timers and misleading stock indicators to pressure consumers into purchases,» CCS added. The agency said both retailers have since given an undertaking to CCS not to engage in unfair trade practices. Unsolicited items added to cart by CourtsCourts was found to have charged consumers for products they never selected. In one complaint raised by a consumer who selected an Apple iPad for purchase, an Acer vacuum cleaner was added to the consumer's checkout cart. This practice puts consumers at risk of unknowingly paying for the unsolicited items if they fail to notice and remove such items before checkout. Read more














