East-West Line MRT disruptions: SMRT staff assists autistic child, commuter helps elderly woman
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Train service disruptions along the East-West Line are now entering day four on Saturday (Sept 28). As engineers and technicians from the Land Transport Authority (LTA) and rail operator SMRT work around the clock on repairs to restore full train service byEast-West Line MRT disruptions: SMRT staff assists autistic child, commuter helps elderly woman
Train service disruptions along the East-West Line are now entering day four on Saturday (Sept 28). As engineers and technicians from the Land Transport Authority (LTA) and rail operator SMRT work around the clock on repairs to restore full train service by Monday, staff members and fellow passengers have been helping one another out. In an interview with Lianhe Zaobao on Friday, a 42-year-old woman shared that her son, who has autism, usually travels between Bukit Batok and Bedok by himself to attend school. However, the 15-year-old encountered the service disruption on Wednesday evening and continued waiting at the platform despite the lack of trains. As those with autism have difficulties dealing with sudden changes, the housewife panicked as her son was unable to communicate with others to ask for help. Thankfully, a staff member at the MRT station noticed the teenager and contacted his father through details on a tag on his backpack.