Online marketplace Carousell will be implementing enhanced safeguards by Jan 31, 2026, to prevent the misuse of verified accounts for scams, said the Ministry of Home Affairs (MHA) on Friday (Nov 21).It said that the need for additional safeguards comes amid an increasing number of e-commerce scams perpetrated by scammers using Singpass-verified Carousell accounts.To enhance security, the popular online marketplace has committed to improving authentication processes and suspending accounts detected to have been relinquished to scammers.It will also blacklist Singpass credentials used to verify suspended scam accounts from verifying new accounts.Under the e-commerce code of the Online Criminal Harms Act, Carousell was previously required to conduct enhanced verification on selected high-risk sellers and advertisers between July 1 and Dec 31, 2024, with the pilot subsequently extended to June 30, 2025.The ministry said the total number of reported scams on Carousell decreased by about 36 per cent between April and June 2025 from the same period last year. Read more