At least $17.5m lost to tech support scams since January 2024: Police, CSA
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At least 198 reports have been made by victims who have fallen prey to tech support scams since the start of 2024, with a total loss amounting to at least $17.5 million. The police and Cyber Security Agency of Singapore (CSA) said in a joint statement on TuAt least $17.5m lost to tech support scams since January 2024: Police, CSA
At least 198 reports have been made by victims who have fallen prey to tech support scams since the start of 2024, with a total loss amounting to at least $17.5 million. The police and Cyber Security Agency of Singapore (CSA) said in a joint statement on Tuesday (Jan 21) that victims of such scams typically receive pop-up alerts informing them that their computer had been compromised, with a phone number to call for technical support. Phone numbers provided by the scammers often start with the «+65» prefix or the number 6, which give victims the impression that they are calling a legitimate helpdesk for technical support. Scammers would proceed to impersonate support personnel from reputable software providers such as Microsoft or Apple. They would then instruct victims to download remote access applications before requesting them to log into their bank accounts. Once logged in, scammers would be able to transfer the victim's money out to other bank accounts, said the police and CSA. In some cases, scammers would ask victims to approve the bank transaction with their digital token when bank authentication is required.