Train punctuality, disruption impact on passengers to be included in rail reliability report
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To better reflect rail reliability and passenger experience, the Land Transport Authority (LTA) will be including three additional indicators in its monthly rail reliability reports. These include train service delivery, train punctuality and passenger iTrain punctuality, disruption impact on passengers to be included in rail reliability report
To better reflect rail reliability and passenger experience, the Land Transport Authority (LTA) will be including three additional indicators in its monthly rail reliability reports. These include train service delivery, train punctuality and passenger impact of rail disruptions — and they are meant to give the public a more comprehensive representation of the MRT network's performance, said the authority on Friday (Nov 14).The agency released its monthly rail reliability report, which for the first time includes more detailed data on train trips and disruptions.Singapore's rail reliability is mainly tracked using the mean kilometres between failure (MKBF) metric, which counts the average distance a train travels before it meets a delay lasting over five minutes.Alongside this, the number of train delays that last over 30 minutes is also included in rail performance reports.Beginning Friday, the monthly report will see the addition of the three performance indexes, which the authority has been tracking as a regulatory standard, to complement the currently reported data by measuring other facets contributing to rail reliability.














