'No room for complacency': Chan Chun Sing says public service must continue to innovate in face of rising expectations
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Singapore's public service must continue to innovate in the face of rising public expectations and global competition, said Coordinating Minister for Public Services Chan Chun Sing on Tuesday (July 8).Giving a speech at the opening of the Public Service Festi'No room for complacency': Chan Chun Sing says public service must continue to innovate in face of rising expectations
Singapore's public service must continue to innovate in the face of rising public expectations and global competition, said Coordinating Minister for Public Services Chan Chun Sing on Tuesday (July 8).Giving a speech at the opening of the Public Service Festival in One Punggol, Chan, who is also Minister for Defence, said that the public service has contributed much to Singapore's survival and success over the past 60 years — citing National Service and the Central Provident Fund as «key examples of our pioneering spirit».He added that while Singapore is also ranked highly in many global indices comparing quality of life and government services, other countries are catching up or have «overtaken us in certain areas».Chan gave an example of how Estonia has become the first county fully digitise its government services, and China is serving over a billion citizens with artificial intelligence-powered services. Read more