PAJ says Jamaica’s BPO sector gearing up for AI-driven future
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WESTERN BUREAU: Gloria Henry, vice-president for business process outsourcing (BPO) and logistics at the Port Authority of Jamaica, says Jamaica’s BPO sector is positioning itself to adapt to rapid technological change, including the growing influence of arPAJ says Jamaica’s BPO sector gearing up for AI-driven future
WESTERN BUREAU: Gloria Henry, vice-president for business process outsourcing (BPO) and logistics at the Port Authority of Jamaica, says Jamaica’s BPO sector is positioning itself to adapt to rapid technological change, including the growing influence of artificial intelligence (AI), while strengthening the country’s workforce to remain competitive in the global services industry. Read more














