'Threatened staff, made derogatory remarks': Hougang restaurant responds to diner's 'super horrible' experience
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A man went online to rant about his «super horrible» dining experience, but the restaurant involved has since shared with Stomp that there is more to the story. Stomp contributor Sean visited Han Jia Bak Kut Teh's Hougang RiverCourt outlet for l'Threatened staff, made derogatory remarks': Hougang restaurant responds to diner's 'super horrible' experience
A man went online to rant about his «super horrible» dining experience, but the restaurant involved has since shared with Stomp that there is more to the story. Stomp contributor Sean visited Han Jia Bak Kut Teh's Hougang RiverCourt outlet for lunch on Sept 9 and later recounted his experience in the Complaint Singapore Facebook group. He said: «We had been to this place before. Previously their food was nice and tasty and with good service. Today my experience at this place was super horrible.» Sean took issue with the «bad service» from a staff member, who had apparently keyed in an incomplete order and caused «confusion». He was also surprised that the appearance of his food was «so dark», adding: «I told my son maybe it's just the appearance and it may taste nice after all. We continued to have our lunch and the food was really really terrible. Due to the excess dark sauce put in their sauce, the food tasted bitter.» According to Sean, an employee ignored him when he raised the issue, while another responded, «Then what you want me to do?» Read more