JB hotel apologises after male staff 'barged' into Singapore woman's room
newsare.net
A hotel in Johor Bahru has apologised and offered a guest a full refund after a male staff member «accidentally» opened her room door. In a now-deleted post to Facebook page Complaint Singapore on Nov 13, a woman from Singapore recounted «JB hotel apologises after male staff 'barged' into Singapore woman's room
A hotel in Johor Bahru has apologised and offered a guest a full refund after a male staff member «accidentally» opened her room door. In a now-deleted post to Facebook page Complaint Singapore on Nov 13, a woman from Singapore recounted «numerous issues» she faced during her two-night stay at Hako Hotel Mount Austin with three other friends. She said the bathrooms would flood whenever they showered, and they had to open the drain covers to drain the water as «nothing was done» to solve the issue despite them informing the hotel's reception. The woman added that the soundproofing in the hotel was poor, and that a male staff member had opened the door of the room her female friend was staying in. The friend in question, surnamed Lin, told Shin Min Daily News that their group of four had stayed in two separate rooms from Nov 8 to 10. «I had just taken a shower and finished changing when a male employee suddenly pushed open the door. I was shocked and yelled at him to get out,» she said. Lin, 33, told her friend in the next room about what had happened, and the pair reported the incident to the front desk. Read more