Briefing - Passenger package: Towards seamless multimodal travel and stronger passenger rights in the EU - 08-07-2026
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The passenger package responds to the fragmentation of EU passenger transport, where travellers face difficulties in planning and booking multimodal and cross-border journeys due to disconnected ticketing systems, limited data access and weak interoperabilitBriefing - Passenger package: Towards seamless multimodal travel and stronger passenger rights in the EU - 08-07-2026
The passenger package responds to the fragmentation of EU passenger transport, where travellers face difficulties in planning and booking multimodal and cross-border journeys due to disconnected ticketing systems, limited data access and weak interoperability between operators. This often forces passengers to buy separate tickets and reduces protection if disruptions occur across different journey legs. The Commission has identified multimodal digital mobility services as a key solution but finds that their development is constrained by uneven access to transport data and ticketing systems. It concludes that voluntary industry action is insufficient to overcome these structural barriers and proposes EU-level legislation to ensure fair access to data and ticketing, improve interoperability and strengthen passenger rights. Adopted in May 2026, the passenger package includes rules on multimodal booking, rail ticketing and enhanced protection for single tickets, to enable seamless door-to-door booking and consistent passenger rights across operators. The package supports the European Green Deal and the sustainable and smart mobility strategy by making sustainable transport, especially rail, easier to use and more competitive. It builds on the Intelligent Transport Systems (ITS) Directive by enabling access to and use of transport data for integrated booking and implements key objectives of the EU's action plan for long-distance and cross-border rail and the high-speed rail strategy by addressing fragmented ticketing and improving cross-border rail integration. Source : © European Union, 2026 - EP Read more














