Booking.com cancelled woman's $4K hotel reservation, then offered her same rooms for $17K
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When an Ontario woman made a $4,300 hotel reservation on Booking.com, she never expected the website would cancel it, then offer her the same accommodations for quadruple the price. A digital rights lawyer says such cases show how weak consumer protections alBooking.com cancelled woman's $4K hotel reservation, then offered her same rooms for $17K
When an Ontario woman made a $4,300 hotel reservation on Booking.com, she never expected the website would cancel it, then offer her the same accommodations for quadruple the price. A digital rights lawyer says such cases show how weak consumer protections allow online platforms to shift risk and costs onto travellers. Read more
