Rogers clients complain of customer service nightmare, spending hours on hold to resolve simple issues
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Rogers customers say they’re furious about what they say is a lack of customer service — spending hours and hours trying to cancel services or fix bills — as workers who handled Rogers customer service calls get laid off. Experts point to a lack of compRogers clients complain of customer service nightmare, spending hours on hold to resolve simple issues
Rogers customers say they’re furious about what they say is a lack of customer service — spending hours and hours trying to cancel services or fix bills — as workers who handled Rogers customer service calls get laid off. Experts point to a lack of competition in the industry and few regulatory protections as the culprit. Read more
