$20 box of vegetables 'not even one-third full: Disgruntled customer gets told photo in menu 'meant for reference'
One food delivery customer took to social media recently to express dissatisfaction with their meal, after claiming what was ordered turned out to be «totally different» from the menu.
In a Facebook post on Saturday (May 4), user Nan Wei shared how she had placed a takeaway order with Alijiang at Vivo City through the Deliverychinatown app.
When the food arrived however, she was disappointed by the portion size of a vegetable dish which cost $19.95.
«The [takeaway] box was not even one-third full», Nan Wei said.
«Contacted Deliverychinatown to complain about the pathetic amount of vegetables that was served for what [I] was charged for.»
After lamenting that the amount of vegetables served was totally different from the photo shown in the menu, Nan Wei said that the response she got was that the latter is «only meant for reference».
According to screenshots from a series of messages, a representative from Deliverychinatown told Nan Wei said the eatery would not be providing a refund as there were no issues with the portion size.