Man loses $6,000 after debit card gets linked to scammers' digital wallet
He had transferred $10,000 into a secondary bank account for an upcoming overseas trip, but ended up losing $6,000 after his card was fraudulently added to a digital wallet.
A man surnamed Li, 50, told Shin Min Daily News he had received an SMS from the bank regarding four charges to his debit card on Oct 30.
Upon checking his account, the property agent discovered four transactions made in Taiwan totalling $5,988. He immediately contacted the bank's customer service and requested to block his debit card.
He subsequently received an email from the bank stating that they could only process his dispute request once the transactions were posted, and that they would monitor his account for the next 10 days.
After the transactions were posted on Nov 2, Li called the bank again and was reportedly told they would follow up on the case.
However, he was informed on Nov 14 that the bank's investigations indicated he had authorised the transactions.