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SINGAPORE - Check-in operations for most airlines at Changi Airport that were hit by a global technology outage on July 19 have returned to normal, though snaking queues were still seen at AirAsia’s counters. In a Facebook update on the morning of July 20Check-ins for most airlines affected by global tech outage at Changi Airport back to normal
SINGAPORE - Check-in operations for most airlines at Changi Airport that were hit by a global technology outage on July 19 have returned to normal, though snaking queues were still seen at AirAsia’s counters. In a Facebook update on the morning of July 20, operator Changi Airport Group (CAG) said a “small number” of airlines still need check-ins to be done manually. CAG added: “Changi Airport is supporting these airlines with additional resources. For passengers affected, we seek your patience and understanding.” AirAsia’s services are among those disrupted. The Straits Times saw long queues at the budget carrier’s counters at Changi Airport Terminal 4 on the morning of July 20, as check-ins had to be handled manually. Airlines were among the hardest hit by the tech outage, which is believed to be caused by a flawed software update issued by cyber-security service provider CrowdStrike. The US firm serves tens of thousands of enterprises globally, including banks, offices and hospitals. Read more