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An online debate has erupted over a Grab driver and a prospective passenger, with users arguing over who was in the right. A screenshot of their conversation, captioned as highlighting the «rude driver» with a «bad attitude», circulat'Ask Grab CEO to take you': Grab driver rejects $5.70 fare for '2 pax and 1 wheelchair'; netizens divided
An online debate has erupted over a Grab driver and a prospective passenger, with users arguing over who was in the right. A screenshot of their conversation, captioned as highlighting the «rude driver» with a «bad attitude», circulated on Facebook before being deleted on Nov 28. The screenshot showed the passenger requesting a ride for two people, one in a wheelchair, for a fare of just $5.70. The driver retorted, «$5.70 ask Grab CEO to take you.» Many netizens sided with the driver, pointing out the passenger had booked a JustGrab service, which simply assigns the nearest available vehicle. For wheelchair assistance, Grab offers GrabAssist, a service staffed by drivers trained by the Agency for Integrated Care (AIC). Responding to Mothership's queries, a Grab spokesperson apologised for the incident and confirmed the driver received a warning, citing it as a first offence. Grab also advised riders to book the appropriate service for their needs and reminded both drivers and passengers to treat each other respectfully. Read more