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A woman has taken to social media to express her frustration at Scoot allegedly refusing compensation for two surfboards damaged during a flight.In an Instagram post on Saturday (July 11), the traveller, whose account handle is Karliehuang33, said she had cheWoman claims Scoot refused to compensate for broken surfboards, airline investigating
A woman has taken to social media to express her frustration at Scoot allegedly refusing compensation for two surfboards damaged during a flight.In an Instagram post on Saturday (July 11), the traveller, whose account handle is Karliehuang33, said she had checked in a longboard and a mid-length surfboard on her flight from Hainan to Phuket.She said both surfboards were stored in a protective surfboard bag and tagged as «fragile» by airport staff before departure.However, upon arriving in Thailand, she said both surfboards had been broken in half, describing the damage as «total structural destruction» and saying that they were beyond repair.Images also show her damaged board bags, which she claimed were caused by baggage handling staff despite her taking precautions to protect the surfboards. Read more











